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# Troubleshooting

This section helps you resolve the most common installation and runtime issues.

### Panel does not open

**Possible causes:**

1. The player is **not listed in Authorized**
2. You did not restart the server after editing config.json
3. Command value is incorrect

**Fix:**

* Add your identifiers to the Authorized list
* Verify the Command value
* Restart the script

### Sounds do not play

**Possible causes:**

1. Wrong file format (must be `.ogg`)
2. Sounds placed in the wrong folder
3. The file name contains spaces

**Fix:**

* Use `.ogg` only
* Ensure they are inside:

```
html/sounds/
```

* Rename files like:

```
alert_sound.ogg
```

### Discord logs not working

**Possible causes:**

* Missing or invalid webhook
* Webhook removed or expired
* You left the field empty

**Fix:**

1. Create a new webhook
2. Paste it inside config.json
3. Restart the script

### Locale not changing

**Possible causes:**

* Typo in locale name
* Missing locale file
* Incorrect formatting

**Fix:**

* Check supported locale list
* Ensure your locale file matches:

```
Locales["en"] = { ... }
```


---

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